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One year term of employment
International Business Development

Linguistic requirements: International candidates should have superlative written and spoken English and Spanish. Additional knowledge of French is helpful.

Mission: Sales Service Managers provide business development support in servicing designated customer accounts. They act as a liaison between the customer, manufacturing, accounting, business development and other service departments, to ensure conformance to the customer's requirements.

Roles and Responsibilities include:

• Provide sales administrative support in the form of:
• Analyzing Request for Proposals
  • When invitations for tender are received, the tender document is to be analyzed for such aspects as technical specifications for estimating and design purposes and manufacturing capability.
• Proposal Preparation
  • Compose the formal tender document. Liaise with Design and Estimating Departments to ensure the timely provision of designs and estimates.
• Order Performance Analyst
  • Negotiate, agree and formalize customer delivery requirements.
  • Monitor schedules toward committed delivery date.
  • Arrange shipping instructions with manufacturing and customers.
• Design Specification Writing
  • Write design specification documents for the Design Department.
  • Provide timely amendments to design specifications to the Design Department.
  • Negotiate, agree and formalize customer design delivery requirements.
  • Monitor schedules toward committed delivery date.
• Sales Order Entry
  • Prepare sales order for delivery to manufacturing.
  • Provide manufacturing with timely amendments to specifications.
• Co-ordinate Customer Visits
  • Liaise with sales, design and manufacturing to co-ordinate customer visits to reflect CBN's desired corporate image.
• Customer Correspondence
  • Prepare letters, faxes, proposals in accordance with the Corporate style.
• Manage customer inquiries relating to schedule changes, changes in technical specifications, design, etc
• Work with the Finance Department to monitor payments and debtors.
• Assist the Director of Business Development as appropriate.
• From time to time prepare reports and portfolio summaries for senior CBN management and International Business Development personnel.
• Perform duties that are consistent with the nature of the position.

Qualifications:
Education

• A first-class University degree in Business or the Humanities

Experience

• Exposure to international business and a general interest in foreign affairs are assets
• Experience working in customer support, contract management, project management or a related field.
• Experience in systems solutions is helpful.

Skills & Abilities

• Fluency in English and French is desirable. Additional knowledge of Portuguese is helpful.
• Ability to multi-task
• Able to facilitate diverse groups' interests and bring issues to resolution in compressed time frames.
• Highly motivated and self directed.
• Possess advanced analytical skills with keen attention to detail.
• Able to manage customer inquiries and oversee and coordinate all administrative aspects of contract and order management.
• Highly organized, with strong oral and written communication skills, as well as creative presentation skills.
• Demonstrated proficiency using Microsoft Office suite, including Power Point.
• Able to work flexible hours and travel internationally, if required
• Eligible to obtain Canadian government secret level security clearance

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